Terms & Services

StrawberryAgency.com
Operated by Strawberry Agency LTD (UK)
Last Updated: Dec 10, 2025

Welcome to StrawberryAgency.com (“Website”). These Terms of Service (“Terms”) govern your access to and use of this Website and all digital services provided by Strawberry Agency LTD (“Company”, “we”, “us”, or “our”).

By accessing this Website or using our services, you confirm that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree, you must discontinue use immediately.

1. Company Information

Legal Name: Strawberry Agency LTD
Website: https://www.strawberryagency.com
Registered Address:
First Floor, 244 Edgware Road, London, England, W2 1DS
Email: info@strawberryagency.com
Jurisdiction: United Kingdom
Business Activity: Digital marketing, branding, design, creative services, website and app development, advertising, consulting, and related digital solutions.

2. Eligibility

By using this Website or our services, you confirm that:

  • You are at least 18 years old

  • You have the legal authority to enter into binding contracts

  • You will comply with all applicable UK and international laws

3. Use of the Website

You agree to use the Website lawfully and ethically. You must not:

  • Engage in fraudulent, harmful, or illegal activities

  • Attempt unauthorized access to systems or data

  • Distribute malware, bots, or harmful code

  • Copy, reproduce, or exploit Website content without permission

We reserve the right to suspend or terminate access for violations.

4. Our Services

We provide professional digital and creative services including, but not limited to:

  • Digital marketing & social media management

  • Branding, graphic design & creative direction

  • Website & application development

  • Advertising & media campaigns

  • Content creation & copywriting

  • Digital strategy & consulting

All services are subject to availability and may be modified or updated at any time.

5. Client Responsibilities

Clients agree to:

  • Provide accurate business and project information

  • Deliver required content, approvals, and feedback on time

  • Ensure that all materials provided are owned or legally licensed

  • Respect project scopes, timelines, and payment terms

Delays caused by the client may affect project deadlines without liability to Strawberry Agency LTD.

6. Payments & Billing

  • All invoices must be paid based on agreed terms

  • Deposits and advance payments are non-refundable

  • Late payments may result in service suspension

  • Additional work outside the approved scope will be billed separately

  • All prices may be updated with notice

7. Intellectual Property Rights

  • All creative work, designs, code, content, and materials remain the intellectual property of Strawberry Agency LTD until full payment is received

  • Upon full payment, ownership of final deliverables is transferred to the client unless stated otherwise in writing

  • Strawberry Agency LTD retains the right to display completed projects in its portfolio, social media, and promotional materials

  • Source files (AI, PSD, Figma, raw video files, etc.) are not included unless stated in contract

8. Refund & Cancellation Policy

Due to the customized nature of our services:

  • All payments are final and non-refundable unless agreed in writing

  • No refunds are provided for:

    • Change of mind

    • Client delays

    • Partial or completed work

  • If Strawberry Agency LTD cancels a project due to internal reasons, a partial or full refund may be issued at our discretion

9. Third-Party Platforms & Tools

We may use third-party providers including but not limited to:

  • Meta (Facebook & Instagram)

  • Google & YouTube

  • Hosting & cloud services

  • CRM & automation platforms

  • Payment gateways

We are not responsible for outages, policy changes, data loss, or technical failures of third-party services.

10. Confidentiality

Both parties agree to maintain confidentiality over:

  • Business strategies

  • Login credentials

  • Project files

  • Personal and corporate data

This confidentiality obligation continues even after project completion.

11. Limitation of Liability

To the fullest extent permitted by UK law:

  • Strawberry Agency LTD is not liable for indirect, incidental, or consequential damages

  • We are not responsible for business losses, lost revenue, lost data, or platform failures

  • Our maximum total liability shall not exceed the total amount paid by the client for the specific service

12. Website Ownership & Content

All content published on StrawberryAgency.com—including text, branding, graphics, videos, code, and visual assets—is the exclusive property of Strawberry Agency LTD or its licensors.

Unauthorized use, duplication, or redistribution is strictly prohibited.

13. Website Availability

We aim to keep the Website available at all times but do not guarantee:

  • Uninterrupted access

  • Error-free performance

  • Complete protection from cybersecurity risks

We may modify, suspend, or discontinue any part of the Website without notice.

14. Privacy & Data Protection

We comply with:

  • UK GDPR

  • Data Protection Act 2018

All personal data is handled in accordance with our Privacy Policy. By using this Website, you consent to these practices.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Updates will be published on this page with the updated revision date. Continued use of the Website constitutes acceptance of the changes.

16. Governing Law & Jurisdiction

These Terms are governed exclusively by the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the UK courts.

17. Contact Information

For all legal, business, or support inquiries:

Strawberry Agency LTD
📧 Email: info@strawberryagency.com
🌐 Website: https://www.strawberryagency.com
📍 Address:
First Floor, 244 Edgware Road, London, England, W2 1DS